ERS Medical PTS Survey

ERS Medical Patient Transport Survey

ERS Medical is committed to measuring the satisfaction levels among our customers with regards to our service. The aim of this survey is to assess your satisfaction with the service we provide, and to identify any areas where improvements could be made to meet your needs more effectively. The survey will take no more than 5 minutes of your time and we would like to thank you for choosing to take part and give us your opinions. Your participation in the survey is treated as confidential. Nothing you say will be linked in any way to you or your organisation without your express permission.

We would like you to think about your recent experiences of our service. How likely are you to recommend our service to Friends and Family if they needed similar care or treatment?

Please could you tell us how you would rate our service based on the following areas of your journey, if the question is not applicable then please choose this option

Extremely satisfiedSatisfiedNeither satisfied nor dissatisfiedDissatisfiedExtremely dissatisfiedNot applicable

Are you.....

What is your sex?

What age are you?

What is your ethnic group

Are your day to day activities limited because of a health problem or disability which has lasted or is expected to last at least 12 months?

We would like to share your comment anonymously on our website. Please confirm if you are happy for us to share the results and feedback of this survey on the ERS Medical website

Thank you for travelling with ERS Medical

If you wish to speak to someone at ERS Medical about any issues relating to the research, you can contact our Customer Experience team 0333 240 4999 or